Return information

You have a legal cooling-off period of 14 calendar days for all items purchased on the HDFURY webshop. This period starts at the time of receipt by you or on your behalf. During the cooling-off period, we expect you to handle the goods and packaging. There is no right of renunciation if the article and packaging are no longer in original, complete, undamaged, and used condition.

If you wish to make use of the right of withdrawal, you must notify us by e-mail within the set 14 calendar days from the day following the delivery of the article. There is no penalty for canceling the purchase and this is possible without stating the reasons.

You must return the goods undamaged and unused (in original condition and undamaged packaging) within 14 calendar days of receipt. The date of receipt serves as a check. All accompanying documentation, warranty certificates, and packaging materials must be enclosed

The return of an item must therefore be reported within 14 days of receipt. After that, you have 14 days to ensure that the package is with us. before you send it back you must notify us .. so that we are informed and we can also tell you to which address you can send it. You can do this on our contact page or the current email address listed there.

NOTE: the costs of a return shipment will not be reimbursed by us! If you have not received what you ordered and we have therefore made a wrong delivery, we will of course reimburse the costs.

Make sure you keep the packaging as tidy as we delivered it to you .. and the products damage-free if you want to return it. The products must be returned damage-free.. so no scratches on our product .. or anything.
we expect you to treat you and/or our belongings neatly and carefully.
otherwise, we have to incur losses on our products and may charge you costs for this. of course we do not want this from either party.

If you are interested in our products and you are not sure if it works for you, you could also ask us if we happen to have a returned product that you could try out.