What is the warranty period?

The warranty protects you for a specific period (“Warranty Period”) from your date of purchase as stated in your bill of sale or as otherwise established by HDfury.
Typically the warranty on HDfury products (except for some accessories) remains in effect for one year from the date of the first consumer purchase.

What does this warranty cover, and what does it not cover

Except as otherwise stated in this policy, this warranty covers defects in materials and workmanship if: (1) you purchased this product from a dealer that is a HDfury authorized dealer with respect to this product at the time of your purchase; (2) your original, dated bill of sale is presented whenever warranty service is required during the warranty period; and (3) unless HDfury states otherwise, you purchased this product in brand new condition.

This policy does not cover damage or loss: caused by accident (including force majeure or natural forces), misuse, abuse, neglect, product modification; occurring during shipment (even when HDfury has arranged or paid for shipping); caused by failure to follow instructions in the owner’s guide, including failure to perform recommended periodic or routine maintenance; resulting from repairs by someone HDfury did not authorize; (for products not specified by HDfury for commercial or industrial use) caused by any commercial or industrial use; to the decorative surface of this product; to any data, software or information; caused by using this product for other than its intended purpose; or covered under any of your (or your installer’s) insurance policy or coverage. The following are also excluded from this warranty: claims based upon any misrepresentations by the seller; if this product’s serial number has been altered, defaced or removed; deterioration of component parts, the nature of which is to become worn or depleted with use, including batteries and headphone/headset ear pads/foam pads; any accessory to this product, even if supplied by HDfury; any installation, removal or re-installation; any set-up calibration or adjustment; any performance variations due to installation-related circumstances, such as program source quality or AC power fluctuations.

HDfury reserves the right to change the design of, or upgrade, any product from time to time without notice and with no obligation to make any changes or upgrades to any products previously sold or manufactured.

What will Hdfury do to correct problems under warranty

If the product has a defect covered by its warranty, HDfury will, at its option, either: (1) exchange this product with a product that is new or which has been manufactured from new parts and is at least functionally equivalent to this product, or (2) refund the purchase price of the product. Any replaced or refunded parts or products shall become HDfury property, and, by submitting any product for warranty service, you represent and warrant to HDfury that you are the sole owner of such product, and that it is not subject to any liens or encumbrances.

Who is protected by the warranty?

HDfury warranty protects only the original end-user (“you”), and is not transferable. Any attempt to transfer this warranty shall immediately make this warranty void. This warranty is valid only for HDfury products purchased from HDfury.com, and it does not apply to products purchased or transferred elsewhere. If you purchased this product (or have subsequently transferred it) from elsewhere than HDfury.com, you should contact your local reseller for warranty information.

What is the warranty on replacements parts?

Products serviced by HDfury are warranted against defects in workmanship and materials for a period of 180 days, or the remainder of the original warranty period, whichever is greater.

Do i need a return authorization to return my HDfury product under warranty?

Yes. A service authorization is required and will be issued for you to include on the packing slip and on the outside of the box.